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Messaging Policy

This policy governs SMS and email review requests sent through RavePeak.

Consent is required

Businesses using RavePeak must only message customers who have agreed to be contacted. By sending through our platform you confirm you have that consent.

What recipients receive

A one-time, personalized request to leave a review after a completed job or purchase, plus at most a small number of reminders. We do not send marketing or promotional content on your behalf.

Opt-out & help

Every recipient can stop messages at any time by replying STOP, and can reply HELP for assistance. Opt-outs are honored automatically. Message and data rates may apply from the recipient's carrier.

Frequency

Message frequency varies based on how often you request reviews. Recipients are typically contacted only around the time of their service.

Contact

Questions about messaging: support@ravepeak.com.

Last updated 2026-11-01. Questions? support@ravepeak.com

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